Most property developers, landlords and portfolio managers across South Africa know that our ability to manage large electricity property portfolio's and complex smart meter and pre-paid projects sets us apart in the utility management industry.
Global International Meter Services is a professional normal conventional and pre-paid meter management company with a strong tradition of leadership among it's clients throughout Gauteng and surrounding areas. We specialize in all types of prepaid meter conversions at existing commercial buildings, industrial plants, office parks, malls and large estates. Upgrading your estate owners old electro-mechanical meters to our modern prepaid meters will definately be a very smart move!!
Global International is increasingly focused on customer satisfaction, reliability, cost savings and energy efficiency. As a strategic response, Global International is turning to the latest Prepaid Metering technology.
With everything else commercial, retail, office, industrial and estate owners need to think about while running their operations; it's nice to know that Global International is quietly providing the reliable prepaid meter maintenance and management service they depend on.
Most companies have a mission, a vision, values and a strategic position. At Global International Meter Services - we don't just hang ours on the wall or bury them inside employee handbooks. We live and work by them. The way we pursue this mission shapes the kind of business we are. We believe that by first meeting our customers, property portfolio administrators, developers and landlord's needs for quality and superior services, we ultimately will ensure Global International's own grouth and success.
Our Mission is to produce Customer Satisfaction and become known as the supplier of choice in Gauteng and surrounding area's with quality personnel that are consistently being properly trained and educated to ensure a effective, helpful and a very friendly customer service.
Global International Meter Services is dedicated to serving its customers with a superior, responsive and reliable electricity, sanitation, gas and water services in a manner that builds trust among its consumers, landlords, developers and property administration companies alike.
With this goal in mind, we like to bring comfort to all our landlords, owners and portfolio administrators, by providing their customers with reliable meter readings and proper billing. We aim to give one kind of service to everyone the best that's possible. That means supplying our customers with what they want when they want it. It means being courteous and easy to do business with at all times. It means doing everything we can to keep complaints from arising, and it means prompt and fair handling of those that do.
We seek to provide our consumers with energy services of true value and quality that will exceed all their expectations.
We will be honest and straightforward in all that we do. Our employees make sound decisions, representing the company in a professional manner. We believe in keeping our promises and following through by doing what we say we will do. We seek a fair work environment and aim to resolve business disagreements in a climate of win-win. We treat our employees, customers, developers, landlords, and property administrators with respect and regard them as business partners. We believe in an environment of trust, openness, and mutual respect.
We focus on excellence in productivity through training and by improving processes, which results in an outstanding final outcome. Employees have the determination, the enthusiasm, and the passion to succeed in meeting both our company's and our customer's high standards and goals. As individuals, we seek and contribute new ideas resulting in unparalleled organizational excellence. Our company prides itself on doing the job right the first time through the sincere attitude of our employees.
Our desire is to create customers for life by offering unparalleled service. We will demonstrate strong leadership, sound thinking, and good business practices, in which change is viewed as an opportunity to grow and improve the quality of service provided to meet customers needs. Employees ideas and innovative solutions are sought to bring about change.
We believe that every employee is entitled to a safe and healthy place to work. It is the commitment of management to provide the safest possible conditions for our employees.
Our greatest resource is our staff. We believe that demonstrating respect for the uniqueness of every individual builds confident and creative team members with a high degree of initiative, self-respect, and self-discipline. We foster opportunities for personal, professional, and organizational growth and innovation by all team members.
We encourage the contribution of all employees and promote collaboration for teamwork and mutual respect throughout the organization. We will encourage teams to use problem-solving tools and techniques to improve their processes and systems.
We listen to the needs of all our consumers, knowing that an unfulfilled need creates the best opportunities.
We constantly learn and implement new and better ways, sharing information and ideas effectively.
We conduct ourselves and our business with due care and in accordance with relevant laws and regulations.
10 Company Vision
We are the growth company in the utility management industry. Come grow with us! Delivering on a vision in today's environment has challenges and opportunities.
Because you live in South Africa which has a deregulated electricity market, you have the power to switch!!!
Contact us for a professional service where you get the following advantages:
We uphold the rules and regulations published annually in the Government Gazette as given through by the various City Councils.
Should you have a query regarding your charges, a copy of the City Council rules and regulations clearly stating the legal charges for your premises will be faxed to you as well as a contact number for the City Council should you wish to confirm the charges with one of their representatives.
We feel that each and every tenant work hard for their money and should under no circumstances be charged more than they have to pay as this is illegal and unprofessional.Thus, we do give energy saving tips to all customers.
You receive immediate and same day answers to your queries;
We are available 24 hours in the Pretoria / Johannesburg area should you have an emergency;
Should you leave a message, you will be contacted the same day;
Should you change your details, the changes will be done directly and a copy of your statement reflecting your new details will be e-mailed or faxed to you.
We deal with Commercial, Residential, Industrial and Office Block property meter readings, thus, everyone are welcome to make use of our professional utility management services.
Charges like call out fees, cutting fees, reconnection fees, deposit payments are all charged according to the Rules and Regulations of the N E R S A and the applicable City Councils.
We pride ourselves in providing a professional service to all our clients.
Come Experience The Difference
...with Global International Meter Services as your A - Z utility management solution.
Global International Meter Services benefit from what we believe is one of our strongest management skills in the electricity reselling industry, well trained staff and an infrastructure that enables us to execute at consistently high levels across all facets of our business. But even in light of all the success that was achieved between 2007 - , we are not resting on past achievements. As our new initiatives demonstrate, we are continuing to refine and enhance our business model to create the best platform for future growth.
With this presentation we hope to exceed all your expectations as a very proud, reliable and trustworthy utility management company.